Being driven to insanity by Log Out

Discussion in 'Feedback & Help Forum' started by Sarah, Feb 8, 2018.

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  1. Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    Every time I leave the computer for even a minute, I'm getting logged out. It's showing me as still logged in, but if I go to post it's saying 'you must be logged in to do that'.

    Please help it's driving me nuts @Ome :scream:


     
    Sarah, Feb 8, 2018
    #1
    • Agree Agree x 1
  2. Feb 8, 2018
    Ome

    Ome Admin

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    Have you tried a different browser?
     
    Ome, Feb 8, 2018
    #2
  3. Feb 8, 2018
    Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    I'm in Chrome. I thought Chrome was the answer to the world as we know it.
     
    Sarah, Feb 8, 2018
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  4. Feb 8, 2018
    Ome

    Ome Admin

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    Yes, I'm on Chrome too and it's the best one for me.

    I'm not sure why it's happening to you.
     
    Ome, Feb 8, 2018
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  5. Feb 8, 2018
    Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    That’s great Ome. Thanks. :D
     
    Sarah, Feb 8, 2018
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  6. Feb 8, 2018
    Ome

    Ome Admin

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    0.jpg ​
     
    Ome, Feb 8, 2018
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  7. Feb 8, 2018
    Willie Oleson

    Willie Oleson drilling for soap

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    Don't leave the computer. Problem solved.
     
    Willie Oleson, Feb 8, 2018
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  8. Feb 8, 2018
    Angela Channing

    Angela Channing Soap Chat Superstar

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    The modern day equivalent to switching your computer off and on again to solve just about every computer problem.
     
    Angela Channing, Feb 8, 2018
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  9. Feb 8, 2018
    Willie Oleson

    Willie Oleson drilling for soap

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    Or maybe Sarah's account has been hacked?
    There's this crazy person posting nasty things about the lovely, beautiful MANDY WINGER, and I'm sure a gracious person like Sarah would never do such a thing.

    upload_2018-2-8_21-20-17.png

    :D
     
    Willie Oleson, Feb 8, 2018
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  10. Feb 8, 2018
    Ms Southworth

    Ms Southworth Soap Chat Dream Maker

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    I hear you, @Sarah! :hugs:

    Unfortunately, I've had the same problem numerous times before. :a2: (And I've mentioned it to Ome before! ;) )

    The problem comes and goes. :rolleyes: And it doesn't matter which browser I use or whether I'm on via laptop, stationary computer, tablet, or cell phone! :mad: It drives me nuts whenever it happens! :scream:

    It's my experience that the best solution is to find something else to do! :) If Soapchat doesn't want my company, then I have plenty of other things to do! :D
     
    Ms Southworth, Feb 8, 2018
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  11. Feb 9, 2018
    Ome

    Ome Admin

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    Well, I guess, to be fair to me, you have had more problems with Soap Chat than anyone I can remember, so it's forgivable if I missed this particular issue.

    Even more so, that I don't know why it's happening to Sarah, so that would be the same for yourself too.



    Could it be a security issue you have on your computer where it automatically logs you out when you leave it idle for a period of time?
     
    Ome, Feb 9, 2018
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  12. Feb 9, 2018
    Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    I'm going to come out of Chrome and go back to explorer. I can't take anymore.
     
    Sarah, Feb 9, 2018
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  13. Feb 9, 2018
    Ms Southworth

    Ms Southworth Soap Chat Dream Maker

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    You did address it when I mentioned it some time ago, so it's not like you didn't respond! The problem just hasn't gone away and keeps appearing every once in a while!

    Could it be that I'm the only one (besides Sarah) who takes the time to speak up about about issues? :hat:

    Exactly, that's what I figured! And that's why I "live" with it!

    I don't leave my device at all! :eyes: Like Sarah, I'm told that I can't do this or that before I log on! :think: But I'm already logged on! :confuse:

    When the "system" keeps asking me to log on, I eventually give up and find other things to do! I'd rather do that than end up ripping out my hair (although I have lots of it)!

    :l1:
     
    Ms Southworth, Feb 9, 2018
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  14. Feb 9, 2018
    Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    I've just switched back to good old Explorer. Fingers crossed. Chrome my ass!
     
    Sarah, Feb 9, 2018
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  15. Feb 9, 2018
    Ome

    Ome Admin

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    Oh yes, absolutely, which is why it's frustrating from my chair. I've looked around and can not see anything with your account (and Sarah's) that is different to other members accounts.
     
    Ome, Feb 9, 2018
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  16. Feb 9, 2018
    Ms Southworth

    Ms Southworth Soap Chat Dream Maker

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    Perfectly understandable! :)

    BTW, I haven't experienced any log-in/log-off problems for the past five days or so! :spinning: And I'll be praying for it to continue! :pray:
     
    Ms Southworth, Feb 9, 2018
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  17. Feb 9, 2018
    Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    E. E is the way forward.
     
    Sarah, Feb 9, 2018
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  18. Feb 9, 2018
    Angela Channing

    Angela Channing Soap Chat Superstar

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    Could the problem be caused by updates to your browser software going on in the background or maybe anti-virus software throwing a spanner in the works? Have you noticed the problem if you ever log on using another device?

    I mostly use Microsoft Edge and from time to time I when I post something on a thread the browser freezes and lose everything I've typed which is so frustrating. I'm pretty sure it's nothing to do with the forum but to a Microsoft update on my computer taking place at an inopportune time. However, I've never have the same problem if I post a message from my smartphone.
     
    Angela Channing, Feb 9, 2018
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  19. Feb 9, 2018
    Sarah

    Sarah Super Moderator Staff Member Original Member Since 1998

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    Yes it's happening on my phone and iPad as well. But this morning I went back (on the computer) to explorer and it hasn't happened (yet!). I don't think it is a forum problem like you say, it's my browser. It has been driving me crazy!
     
    Sarah, Feb 9, 2018
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  20. Feb 9, 2018
    Ms Southworth

    Ms Southworth Soap Chat Dream Maker

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    Thanks for sharing! :)

    This has happened several times for me as well last year! :mad: And it's just nice to know that I'm not the only one! :)

    Thankfully, it's been at least three months, since I've experienced this particular problem! :spinning:
     
    Ms Southworth, Feb 9, 2018
    #20
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